Just a bit about me...
I am a UX Researcher with experience in UX, digital marketing and market research. I am a specialist who prides himself in uncovering the bigger research questions.
I gather insights by looking for patterns in behaviour and interrogating data to better understand consumer needs. With a background in psychology and marketing, I want to help build experiences that create value for consumers and businesses.
Password is on my resume or please contact me (email is top right)
User centred product development
Enacting a new way to develop products at Chargebee. Shifting Chargebee from a product first approach to a user centric methodology.
Building the future of FedEx's e-commerce shipping tool. Taking a completely user-centric approach to ensure our solution perfectly meets the needs of our audience.
Building a Client Portal
Multinational real estate bank commissioned Backbase to digital transform their deal process. My work shifted the Backbase's role from project executer to strategic partner.
I provided a fresh perspective on the "life blood" of a Backbase project. As a company that enables digital transformation, we took those same principles and applied them internally.